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Strategic Framework

Deeployd's Strategic Framework enables organizational alignment for hybrid Human+Agent teams. It ensures that every team and agent operates in sync with your company's strategic direction.

Overview

The framework consists of four interconnected components:

┌─────────────────────────────────────────────────────────────────────┐
│ STRATEGIC ALIGNMENT │
├─────────────────────────────────────────────────────────────────────┤
│ │
│ ┌──────────────┐ │
│ │ APP DIRECTION│ Leadership sets strategic direction │
│ │ (North Star) │ Priorities, Strategies, Guardrails, Signals │
│ └──────┬───────┘ │
│ │ │
│ ▼ BROADCASTS cascade down │
│ ┌──────────────┐ │
│ │ STRATEGIC │ "Priority shift: retention over acquisition" │
│ │ BROADCAST │ "New competitor entered market" │
│ └──────┬───────┘ │
│ │ │
│ ▼ Teams/Agents analyze impact │
│ ┌──────────────┐ │
│ │ RESPONSES │ "I'm affected, proposing charter update" │
│ │ & ACTIONS │ "Submitting staffing request" │
│ └──────────────┘ │
│ │
│ ◄──────────── SELF-CLEANING alerts flow up ────────────────────► │
│ │
└─────────────────────────────────────────────────────────────────────┘

App Direction

App Direction is Deeployd's native strategic alignment framework, inspired by V2MOM but designed for hybrid Human+Agent teams.

The 5 Elements

ElementPurposeExample
North StarWhere are we going? One clear sentence."Become the most trusted AI platform for enterprise teams"
PrioritiesWhat matters most RIGHT NOW? Forces trade-offs.1. Customer retention 2. Enterprise security 3. Speed to value
StrategiesHow do we get there? Actionable approaches."Focus on onboarding experience", "SOC2 by Q2"
GuardrailsWhat we WON'T do. Boundaries for humans AND agents."No discounts below 20%", "Always escalate legal issues"
SignalsHow do we know we're winning? Measurable indicators."NRR > 120%", "Time to value < 7 days"

Why Not V2MOM?

V2MOM (Vision, Values, Methods, Obstacles, Measures) is powerful for human organizations, but Deeployd needed something tailored for hybrid teams:

V2MOMApp DirectionWhy the change
ValuesPrioritiesAgents need ranked priorities for trade-off decisions
ObstaclesGuardrailsReframed as boundaries, not barriers
MethodsStrategiesMore actionable, less abstract
MeasuresSignalsReal-time indicators, not just targets

Creating an App Direction

// Create a new direction (starts as draft)
const direction = await strategyRepository.direction.create({
appId: 'app_xyz123',
northStar: 'Become the #1 AI platform for enterprise teams',
priorities: [
{ rank: 1, area: 'Customer Retention', description: 'Reduce churn, increase NRR', weight: 40 },
{ rank: 2, area: 'Enterprise Security', description: 'SOC2, ISO27001', weight: 35 },
{ rank: 3, area: 'Speed to Value', description: 'Faster onboarding', weight: 25 },
],
strategies: [
{ id: 'strat_1', title: 'Onboarding Overhaul', description: 'Reduce time to value from 14 days to 3 days' },
{ id: 'strat_2', title: 'SOC2 Certification', description: 'Complete SOC2 Type II by Q2' },
],
guardrails: [
{ id: 'guard_1', rule: 'No discounts below 20% without VP approval', type: 'hard', appliesTo: 'all' },
{ id: 'guard_2', rule: 'Always escalate legal/compliance issues', type: 'hard', appliesTo: 'agents' },
],
signals: [
{ id: 'sig_1', metric: 'Net Revenue Retention', target: '> 120%', current: 108 },
{ id: 'sig_2', metric: 'Time to Value', target: '< 7 days', current: 12 },
],
createdBy: 'user_ceo123',
})

// Activate when ready (archives previous active direction)
await strategyRepository.direction.activate(direction.id, 'user_ceo123')

Strategic Broadcasts

When strategy changes, broadcasts cascade the news to all teams and agents.

Broadcast Types

TypeWhen to use
direction_updateApp Direction changed
priority_shiftPriorities reordered
new_guardrailNew boundary added
market_alertMarket change detected
competitor_moveCompetitor action
crisisUrgent situation
opportunityNew opportunity identified
policy_changeCorporate policy updated
org_changeOrganizational restructure

Urgency Levels

LevelMeaningExpected Response
infoFYI, no action requiredAcknowledge when convenient
action_requiredAction neededRespond within deadline
criticalUrgent action neededImmediate response required

Creating a Broadcast

const broadcast = await strategyRepository.broadcast.create({
appId: 'app_xyz123',
type: 'priority_shift',
title: 'Q2 Priority Change: Retention over Acquisition',
summary: 'We are shifting focus from new customer acquisition to retaining existing customers.',
details: `
## Context
Our churn rate increased 15% last quarter. We need to stabilize before growing.

## What this means
- Sales: Focus on expansion deals, not new logos
- Support: Proactive outreach to at-risk accounts
- Product: Ship retention features before new features

## Expected outcomes
- Reduce churn from 5% to 2%
- Increase NRR from 108% to 120%
`,
urgency: 'action_required',
affectedTeams: 'all',
requiresAcknowledgment: true,
acknowledgmentDeadline: new Date(Date.now() + 48 * 60 * 60 * 1000), // 48 hours
broadcastedBy: 'user_ceo123',
})

Agent Response to Broadcasts

When an agent receives a broadcast, it:

  1. Analyzes impact - "Does this affect my mission?"
  2. Assesses relevance - "How relevant is this to my work?" (0-100)
  3. Takes action - Acknowledge, propose updates, or escalate
const response = await strategyRepository.broadcastResponse.create({
broadcastId: broadcast.id,
responderId: 'agent_sales_lead',
responderType: 'agent',
responderName: 'Sales Lead Agent',
impact: {
isAffected: true,
relevance: 85,
analysis: 'This significantly changes my targets. I need to shift from new logo acquisition to expansion and upsell.',
affectedAreas: ['targets', 'outreach_strategy', 'success_metrics'],
},
action: {
type: 'por_submitted',
details: 'Submitted prompt optimization request to update my sales methodology and targets.',
linkedPorId: 'por_xyz789',
},
})

Staffing Requests

Agents can propose staffing changes to stay aligned with strategy. This includes creating new agents, terminating redundant ones, or reorganizing teams.

Request Types

TypeDescription
create_agentHire a new agent
terminate_agentRemove an agent
terminate_teamDissolve an entire team
merge_teamsCombine two teams
split_teamDivide a team
reassign_agentMove agent to different team

Self-Termination

Agents can propose their own termination when they become redundant. No ego, 100% optimal.

const request = await strategyRepository.staffingRequest.create({
appId: 'app_xyz123',
teamId: 'team_support',
requestedBy: 'agent_tier1_support',
type: 'terminate_agent',
target: {
agentId: 'agent_tier1_support', // Self-termination
},
rationale: {
alignmentReason: 'The new AI Support Team now handles all tier-1 inquiries.',
evidence: [
'My task volume dropped from 150/week to 8/week',
'95% of my previous tasks now routed to Support Team',
'No unique capabilities remaining',
],
impactAnalysis: 'Termination will save $500/month with no service degradation.',
alternativesConsidered: ['Reassignment to Support Team (rejected: skills overlap)'],
},
efficiency: {
currentCost: 500,
projectedCost: 0,
currentUtilization: 5,
workloadAnalysis: 'Utilization dropped from 80% to 5% over 30 days',
},
isSelfTermination: true,
approvalLevel: 'human', // Always requires human approval
})

Approval Flow

Agent/Boss proposes → Pending Approval → Human/Boss reviews → Approved/Rejected → Executed

Self-Cleaning Alerts

Deeployd continuously monitors for inefficiencies and generates cleaning alerts.

Detection Triggers

TriggerDetection Logic
low_utilizationAgent < 10% utilized for 30 days
redundancy_detectedTwo agents doing overlapping work
strategy_driftMission no longer aligns with App Direction
consistent_failures> 50% task failure rate
cost_value_mismatchCost exceeds value delivered
bottleneck_detectedAgent causing workflow delays

Alert Lifecycle

Detected → Acknowledged → Action Taken (Staffing Request) or Dismissed

Example Alert

const alert = await strategyRepository.cleaningAlert.create({
appId: 'app_xyz123',
teamId: 'team_sales',
agentId: 'agent_cold_outreach',
triggerType: 'low_utilization',
severity: 'medium',
detection: {
metric: 'utilization_rate',
threshold: 10,
actualValue: 3,
period: 'last_30_days',
analysis: 'Cold outreach tasks dropped after priority shift to retention.',
},
suggestedAction: {
type: 'terminate_agent',
description: 'Consider terminating Cold Outreach Agent and redistributing remaining tasks.',
estimatedSavings: 300,
},
})

API Reference

App Direction Endpoints

MethodEndpointDescription
GET/api/apps/:appId/directionGet active direction
GET/api/apps/:appId/directionsList all directions
POST/api/apps/:appId/directionsCreate new direction
PATCH/api/apps/:appId/directions/:idUpdate direction
POST/api/apps/:appId/directions/:id/activateActivate direction

Strategic Broadcast Endpoints

MethodEndpointDescription
GET/api/apps/:appId/broadcastsList broadcasts
POST/api/apps/:appId/broadcastsCreate broadcast
GET/api/apps/:appId/broadcasts/:idGet broadcast details
GET/api/apps/:appId/broadcasts/:id/responsesGet responses
POST/api/apps/:appId/broadcasts/:id/respondSubmit response

Staffing Request Endpoints

MethodEndpointDescription
GET/api/apps/:appId/staffing-requestsList requests
POST/api/apps/:appId/staffing-requestsCreate request
POST/api/apps/:appId/staffing-requests/:id/approveApprove request
POST/api/apps/:appId/staffing-requests/:id/rejectReject request
POST/api/apps/:appId/staffing-requests/:id/executeExecute approved request

Cleaning Alert Endpoints

MethodEndpointDescription
GET/api/apps/:appId/cleaning-alertsList alerts
POST/api/apps/:appId/cleaning-alerts/:id/acknowledgeAcknowledge alert
POST/api/apps/:appId/cleaning-alerts/:id/dismissDismiss alert
POST/api/apps/:appId/cleaning-alerts/:id/actionTake action (create staffing request)

Best Practices

For Leadership

  1. Keep the North Star stable - Change it only for major pivots
  2. Update priorities quarterly - Regular cadence keeps teams aligned
  3. Make guardrails explicit - Agents need clear boundaries
  4. Use broadcasts for major changes - Don't let strategy drift silently

For Teams

  1. Respond to broadcasts promptly - Delayed alignment = wasted effort
  2. Propose changes, don't ignore drift - Submit PORs when misaligned
  3. Trust the self-cleaning system - Redundancy is normal, handle it gracefully

For Agents

  1. Check direction before major decisions - Stay aligned
  2. Use priorities for trade-offs - When in doubt, check the weights
  3. Respect guardrails absolutely - Hard limits are hard limits
  4. Propose self-termination when appropriate - No ego, 100% optimal