Configuration
MeetLoyd can be tailored to your organization's needs through the Dashboard settings. This page covers the key configuration areas.
Agent Settings
Every agent has settings you can adjust from its detail page.
Core Settings
| Setting | Description | Default |
|---|---|---|
| Name | Display name for the agent | Required |
| Role | The agent's job title within its team | Required |
| Description | What this agent does | Optional |
| Model | Which LLM powers this agent | Claude Sonnet (latest) |
| Temperature | Controls response creativity (0 = deterministic, 1 = creative) | 0.7 |
| Max Tokens | Maximum response length | 4096 |
Model Selection Guide
Choose the right model for each agent's role:
| Model | Best for | Speed | Relative cost |
|---|---|---|---|
| Claude Sonnet (latest) | General tasks, balanced performance | Fast | Medium |
| Claude Opus (latest) | Complex reasoning, high-stakes decisions | Slower | Higher |
| Claude Haiku (latest) | Simple tasks, triage, high volume | Fastest | Lowest |
| GPT-4.1 | General tasks (OpenAI ecosystem) | Fast | Medium |
| Gemini 2.5 Pro | Long documents, analysis | Fast | Medium |
| Mistral Large | European data residency preference | Fast | Medium |
Different agents in the same team can use different models. Use a fast model for the triage agent and a powerful model for the specialist.
Advanced Agent Settings
| Setting | Description | Default |
|---|---|---|
| Memory Enabled | Allow agent to remember context across conversations | Enabled |
| Streaming | Stream responses in real-time | Enabled |
| Tools Enabled | Allow agent to use assigned tools | Enabled |
Workspace Settings
Configure your workspace from Settings in the left sidebar.
General
| Setting | Description |
|---|---|
| Workspace Name | Your organization's display name |
| Timezone | Default timezone used for schedules and audit logs |
| Language | Primary language for the Dashboard UI |
User Roles
Manage who can do what in your workspace:
| Role | What they can do |
|---|---|
| Owner | Full access including billing, workspace deletion, and user management |
| Admin | Manage agents, teams, integrations, and settings |
| Member | Use agents, view conversations, and access the Openspace |
| Viewer | Read-only access to conversations and analytics |
To manage users, go to Settings then Users & Roles. You can invite new users by email and assign roles from this page.
Workspace Briefing
The Workspace Briefing tells your agents about your organization -- its goals, priorities, and context. It cascades through the team hierarchy so every agent stays aligned.
- Navigate to your workspace detail page (click the workspace name in the sidebar)
- Open the App Briefing tab
- Write or paste your briefing
- Click Save
When you update the briefing, it automatically propagates to all running teams in the workspace.
Every time you save a briefing, MeetLoyd keeps the previous version. You can view the version history and see what changed.
Security Settings
Authentication
Configure sign-in options from Settings then Security:
| Option | Description |
|---|---|
| Password Policy | Set minimum password requirements |
| MFA Required | Enforce two-factor authentication for all users |
| Session Timeout | Automatically sign out users after inactivity |
SSO / SAML (Enterprise)
For Enterprise plans, configure single sign-on:
- Go to Settings then Security then SSO
- Select your identity provider
- Enter the SAML metadata URL or upload the metadata XML
- Test the connection
- Enable SSO for your workspace
Supported identity providers:
| Provider | Protocol |
|---|---|
| Okta | SAML 2.0 |
| Azure AD (Entra ID) | SAML 2.0 / OIDC |
| Google Workspace | OIDC |
| OneLogin | SAML 2.0 |
| Custom provider | SAML 2.0 |
Audit Logging
All actions in your workspace are logged automatically. View them from Settings then Audit Logs.
Full audit logging with SIEM export is available on Growth and Enterprise plans. Starter plans have basic event logging only.
Events tracked include:
- User sign-ins and sign-outs
- Agent creation and modification
- Team starts and stops
- Configuration changes
- Integration connections
Enterprise plans can forward audit events to Splunk, Datadog, Elastic, or SumoLogic. Configure this in Settings then Audit Logs then SIEM Integration.
Integration Settings
Connect your business tools from Settings then Integrations.
Google Workspace
- Click Connect next to Google Workspace
- Authorize with a Google admin account
- Select which services to enable (Gmail, Calendar, Drive, Admin, and more)
- Test the connection
Microsoft 365
- Click Connect next to Microsoft 365
- Authorize with a Microsoft admin account
- Grant the requested permissions in Azure AD
- Test the connection
Other Integrations
| Integration | How to connect |
|---|---|
| Slack | Requires an external MCP server. Add the Slack MCP server URL in Settings > MCP Servers |
| MCP Servers | Add the server URL and authentication details |
| Webhooks | Provide your endpoint URL and select which events to receive |
Governance Settings (Growth and Enterprise)
Autonomy Levels
Control how much independence your agents have:
| Level | Behavior | Best for |
|---|---|---|
| Proactive (default) | Agents propose actions, humans approve | Production teams where trust is being built |
| Reactive | Agents wait for explicit instructions | Testing and debugging |
| Autonomous | Agents act freely within their boundaries | Fully automated workflows with established trust |
Autonomy is set per team from the team settings page.
Governance Packs (Enterprise)
Enterprise customers can enable compliance modules:
| Pack | What it enforces |
|---|---|
| GDPR | PII detection, data retention, right-to-erasure |
| HIPAA | PHI protection, access controls, audit trails |
| SOX | Four-eyes approval, separation of duties |
| EU AI Act | Transparency, human oversight, risk classification |
Enable packs from Settings then Governance.
Approved Model List (Enterprise)
Restrict which LLM models agents can use:
- Go to Settings then Governance then Approved Models
- Add the models your organization has approved
- Choose an enforcement mode: Audit (log only), Warn (allow with warning), or Enforce (block unapproved models)
Start with Audit to understand your model usage patterns before switching to Enforce. This avoids accidentally blocking running agents.
LLM Key Management
Manage your provider keys from Settings then LLM Keys.
| Action | How |
|---|---|
| Add a key | Click Add Key, select provider, paste key, save |
| Rotate a key | Add the new key, verify it works, remove the old one |
| Remove a key | Click the delete icon next to the key (agents using this key will stop working) |
Supported providers:
| Provider | Models available |
|---|---|
| Anthropic | Claude Opus, Sonnet, Haiku |
| OpenAI | GPT-5 Mini, GPT-4.1, o3, o1 |
| Gemini 2.5 Pro, Gemini 2.5 Flash | |
| Mistral | Mistral Large, Mistral Small, Codestral |
| Groq | Llama 4 Scout, Llama 3.3 (fast inference) |