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Configuration

MeetLoyd can be tailored to your organization's needs through the Dashboard settings. This page covers the key configuration areas.

Agent Settings

Every agent has settings you can adjust from its detail page.

Core Settings

SettingDescriptionDefault
NameDisplay name for the agentRequired
RoleThe agent's job title within its teamRequired
DescriptionWhat this agent doesOptional
ModelWhich LLM powers this agentClaude Sonnet (latest)
TemperatureControls response creativity (0 = deterministic, 1 = creative)0.7
Max TokensMaximum response length4096

Model Selection Guide

Choose the right model for each agent's role:

ModelBest forSpeedRelative cost
Claude Sonnet (latest)General tasks, balanced performanceFastMedium
Claude Opus (latest)Complex reasoning, high-stakes decisionsSlowerHigher
Claude Haiku (latest)Simple tasks, triage, high volumeFastestLowest
GPT-4.1General tasks (OpenAI ecosystem)FastMedium
Gemini 2.5 ProLong documents, analysisFastMedium
Mistral LargeEuropean data residency preferenceFastMedium
Mix models within a team

Different agents in the same team can use different models. Use a fast model for the triage agent and a powerful model for the specialist.

Advanced Agent Settings

SettingDescriptionDefault
Memory EnabledAllow agent to remember context across conversationsEnabled
StreamingStream responses in real-timeEnabled
Tools EnabledAllow agent to use assigned toolsEnabled

Workspace Settings

Configure your workspace from Settings in the left sidebar.

General

SettingDescription
Workspace NameYour organization's display name
TimezoneDefault timezone used for schedules and audit logs
LanguagePrimary language for the Dashboard UI

User Roles

Manage who can do what in your workspace:

RoleWhat they can do
OwnerFull access including billing, workspace deletion, and user management
AdminManage agents, teams, integrations, and settings
MemberUse agents, view conversations, and access the Openspace
ViewerRead-only access to conversations and analytics

To manage users, go to Settings then Users & Roles. You can invite new users by email and assign roles from this page.

Workspace Briefing

The Workspace Briefing tells your agents about your organization -- its goals, priorities, and context. It cascades through the team hierarchy so every agent stays aligned.

  1. Navigate to your workspace detail page (click the workspace name in the sidebar)
  2. Open the App Briefing tab
  3. Write or paste your briefing
  4. Click Save

When you update the briefing, it automatically propagates to all running teams in the workspace.

Briefing versioning

Every time you save a briefing, MeetLoyd keeps the previous version. You can view the version history and see what changed.

Security Settings

Authentication

Configure sign-in options from Settings then Security:

OptionDescription
Password PolicySet minimum password requirements
MFA RequiredEnforce two-factor authentication for all users
Session TimeoutAutomatically sign out users after inactivity

SSO / SAML (Enterprise)

For Enterprise plans, configure single sign-on:

  1. Go to Settings then Security then SSO
  2. Select your identity provider
  3. Enter the SAML metadata URL or upload the metadata XML
  4. Test the connection
  5. Enable SSO for your workspace

Supported identity providers:

ProviderProtocol
OktaSAML 2.0
Azure AD (Entra ID)SAML 2.0 / OIDC
Google WorkspaceOIDC
OneLoginSAML 2.0
Custom providerSAML 2.0

Audit Logging

All actions in your workspace are logged automatically. View them from Settings then Audit Logs.

Growth+ feature

Full audit logging with SIEM export is available on Growth and Enterprise plans. Starter plans have basic event logging only.

Events tracked include:

  • User sign-ins and sign-outs
  • Agent creation and modification
  • Team starts and stops
  • Configuration changes
  • Integration connections
Enterprise SIEM integration

Enterprise plans can forward audit events to Splunk, Datadog, Elastic, or SumoLogic. Configure this in Settings then Audit Logs then SIEM Integration.

Integration Settings

Connect your business tools from Settings then Integrations.

Google Workspace

  1. Click Connect next to Google Workspace
  2. Authorize with a Google admin account
  3. Select which services to enable (Gmail, Calendar, Drive, Admin, and more)
  4. Test the connection

Microsoft 365

  1. Click Connect next to Microsoft 365
  2. Authorize with a Microsoft admin account
  3. Grant the requested permissions in Azure AD
  4. Test the connection

Other Integrations

IntegrationHow to connect
SlackRequires an external MCP server. Add the Slack MCP server URL in Settings > MCP Servers
MCP ServersAdd the server URL and authentication details
WebhooksProvide your endpoint URL and select which events to receive

Governance Settings (Growth and Enterprise)

Autonomy Levels

Control how much independence your agents have:

LevelBehaviorBest for
Proactive (default)Agents propose actions, humans approveProduction teams where trust is being built
ReactiveAgents wait for explicit instructionsTesting and debugging
AutonomousAgents act freely within their boundariesFully automated workflows with established trust

Autonomy is set per team from the team settings page.

Governance Packs (Enterprise)

Enterprise customers can enable compliance modules:

PackWhat it enforces
GDPRPII detection, data retention, right-to-erasure
HIPAAPHI protection, access controls, audit trails
SOXFour-eyes approval, separation of duties
EU AI ActTransparency, human oversight, risk classification

Enable packs from Settings then Governance.

Approved Model List (Enterprise)

Restrict which LLM models agents can use:

  1. Go to Settings then Governance then Approved Models
  2. Add the models your organization has approved
  3. Choose an enforcement mode: Audit (log only), Warn (allow with warning), or Enforce (block unapproved models)
Enforcement modes

Start with Audit to understand your model usage patterns before switching to Enforce. This avoids accidentally blocking running agents.

LLM Key Management

Manage your provider keys from Settings then LLM Keys.

ActionHow
Add a keyClick Add Key, select provider, paste key, save
Rotate a keyAdd the new key, verify it works, remove the old one
Remove a keyClick the delete icon next to the key (agents using this key will stop working)

Supported providers:

ProviderModels available
AnthropicClaude Opus, Sonnet, Haiku
OpenAIGPT-5 Mini, GPT-4.1, o3, o1
GoogleGemini 2.5 Pro, Gemini 2.5 Flash
MistralMistral Large, Mistral Small, Codestral
GroqLlama 4 Scout, Llama 3.3 (fast inference)

Next Steps